FREQUENTLY ASKED QUESTIONS
How much is shipping?
Orders under $35 will be subject to a shipping fee of $8.99.
Free shipping will be given to orders over $35.
Do you ship internationally?
Unfortunately, not at this time.
My order arrived damaged. What should I do?
We sincerely apologize for the damaged order. Please contact jafprimellc@gmail.com ASAP.
What is the order processing time?
Order processing time ranges from 1-3 business days.
What is your refund policy?
15% restocking fee for refunds and we do not pay for return shipping. We offer returns within 30 days of purchase. You can return your unused product for store credit, a different product, or a refund to the original payment method.
What is the expiration date of the product?
All of our Farmer's Choice products are uniquely coded with the Best Buy Dates. Listed below will help you translate these codes:
PRESERVES:
ITEM# | YR | DAY | KETTLE #
FRUIT BUTTER/ APPLE BUTTER/ APPLE SAUCE:
PLANT # | YR | PRODUCT | DAY/MO/SHIFT
SALAD DRESSING:
DAY | YR | ITEM | KETTLE #
SALSA & RELISH:
YR | MONTH | DAY
MUSTARD:
YR | DAY
Why should I purchase Farmer's Choice products through JAF Grocery?
JAF Grocery is an authorized online retailer for Farmer's Choice Foods. We sell individual units directly to customers.